03 - resume
Resume
6+ years leading design for AI-powered B2B SaaS platforms across legal, insurance, healthcare, and real estate. Full experience, skills, and education below - or grab the PDF.
Download PDF →experience
work history
Jun 2019 – Present
Independent Product Design Consultant
Freelance (Upwork) - Remote
- Lead end-to-end product design, partnering with global teams to solve complex business problems in creative, simple, and intuitive ways.
- From initial brainstorming and user research to the final build and delivery, I make sure design decisions are clear, collaborative, and always focused on the user while also giving value to the business or other stakeholders.
Jun 2020 – Jun 2025
Lead Product Designer
Hence Technologies (B2B SaaS) - Kigali, Rwanda (Remote)
- I was responsible for brainstorming, interviewing users, ideating solutions, and designing high-quality prototypes (iteratively) of a customer warrant legal software to manage cases. This resulted in client acquisition during the pre-sales period, $1M+ in revenue, plus project expansion promises. In this project, the team and I delivered a high-quality product in less than 3 months.
- Launched an AI-assisted lawyer selection tool for Zeus in 6 weeks that improved lawyer-matching accuracy to 85%, enhanced decision-making for legal assistants and paralegals, accelerated customer conversations, and contributed to a $100K innovation prize win.
- Led the entire design process and delivered customer demos of a high-quality SaaS product (matter management tool) for Rhea, one of the biggest real estate management and investment companies, converting test users into long-term paying clients with 30+ enrolled users at launch.
- Designed an email solution that helped Solis reduce email storage space (10GB per user), ease information sharing, and increase adoption of a contact management system and legal request portal - replacing email - with the help of AI and an intuitive UI.
- Led user research and design strategy for Cobalt to launch a resource management tool used by 40+ users, introducing workload tracking and information-visibility features that tripled user logins, reduced burnout through thoughtful UX, and contributed to revenue growth and long-term client retention.
- Used AI tools and public sources to maintain Hence's design system and brand identity across products, while collaborating with a senior design consultant to revamp design processes - enhancing consistency, reducing design-dev friction, and improving turnaround time from days to hours.
Hence Global (Geopolitical Startup)
- Using Palantir Foundry and Figma, I ideated solutions and created quick demos that reduced the number of iterations and saved engineers hours instead of days.
- Responsible for prototyping end-to-end workflows for an AI platform delivering actionable insights tailored to each role in an organization - surfacing political, regulatory, and unexpected market fluctuations affecting businesses around the world - which resulted in 100+ signups in the first 12 weeks.
Apr 2022 – Nov 2022
Product Designer
Ahantu - Kigali, Rwanda
- Designed a platform helping foreigners navigate Rwanda's address system, converting street numbers into structured Village/Cell/Sector/District/Province/City breakdowns.
- Researched, prototyped, and tested a Chrome extension, save feature, and audio narrator that increased user efficiency by 100%.
May 2019 – Oct 2019
Product Designer
Guhuza - Kigali, Rwanda
- Researched and prototyped a platform connecting households with service experts (masons, plumbers, constructors), achieving 80% customer satisfaction in user testing.
skills
tools & capabilities
Product Design & Research
UX/UI DesignUser ResearchUsability Testing
A/B TestingDesign SystemsSystems Thinking
Prototyping & IterationInformation Architecture
Stakeholder ManagementAgile Delivery
Root Cause AnalysisJourney Mapping
Process & Workflow MappingChange Management
Enterprise Workflow DesignData-Informed Design
Heuristic EvaluationCross-Functional Facilitation
Competitive AnalysisResearch
Data AnalysisUser Testing
AI-Native Design & Build
Figma AIMagic PatternStitch AI
Cursorv0BoltLovable
Prompt Engineering
Tools
FigmaFigJamMiroJira
NotionAdobe Creative SuitePalantir Foundry
Google WorkspaceMicrosoft Office
MazeOptimal Workshop
LucidchartWhimsical
TableauPower BI
Languages
English - FluentKiswahili - FluentFrench - Beginner
certifications
credentials
Google UX Design Professional Certificate
Google Analytics for Beginners
IxDF Interaction Design Foundation
Andela AI Academy - AI-Assisted Coding
Udemy Graphic Design Masterclass
HubSpot Inbound Marketing Certification
education
background
GPA 4.02 / 5.00
BSc, Computer Science
The African Leadership University (ALU), Kigali, Rwanda - Mastercard Foundation Scholarship Recipient
Community
Human-centered design workshops
Open Knowledge & Moringa, Kigali
- Organized and delivered HCD workshops with Open Knowledge, introducing 8 students to product design - 2 landed design jobs.
- Led a Human-Centered Design session at Moringa attended by 20 students.